When a security issue affects your IT infrastructure, you need it resolved without delay and without having to redirect your IT team away from other important tasks. You need access to security experts who know the quickest, safest and most effective way to resolve your issue – and that’s precisely what Kaspersky Maintenance Service Agreement ( MSA ) provides.

What We Offer

  • Incident Response SLA

    Incident Response SLA

    24x7x365 access to our dedicated priority support line with a guaranteed response time, so you know exactly how long it will take to address your issue.

  • Tailor-Made Patches

    Tailor-Made Patches

    Patches developed by our experts and delivered to you right away to remedy specific problems affecting the operation of Kaspersky Lab products in your specific IT environment.

  • A Single Point of Contact

    A Single Point of Contact

    Your Dedicated Technical Account Manager with the authority to mobilize any Kaspersky Lab expert directly on your behalf, to ensure your issue is prioritized and solved fast and fully.

  • Access to World-Leading Expertise

    Access to World-Leading Expertise

    Gain access to a wide range of globally recognized security and engineering experts, including specialists in Product support, Anti-malware research, Content filtering research, Product development and Update release.

Case Studies

Orange County förlitar sig på dedikerat stöd

Visa mer*

Personligt stöd driver Riverside Health System

Visa mer*
View all Case Studies

White Papers

Maintenance Service Agreement

Maintenance Service Agreement

Visa mer*

Related Services

Vi använder cookies för att förbättra din upplevelse av våra webbplatser. Genom att använda och fortsätta navigera på den här webbplatsen godkänner du detta. Om du vill ha mer information om användning av cookies på den här webbplatsen klickar du på Mer information.

Godkänn och stäng